Susan Lanesey is a health care thought leader who has led organizational transformation and scalable growth across numerous healthcare organizations. She has appreciated a 30- year career in health care, first serving her community as a registered nurse in direct patient care. Her passion for ensuring efficient, effective, quality and accessible health care to the elder and access-limited communities, combined with her passion for true authentic leadership and team empowerment led her into a career in operations.
Susan has joined Enable Dental as their Chief Operating Officer and will work with the talented team at Enable as they continue to innovate, define the industry, and scale true mobile dentistry services improving holistic care to access-limited populations. Prior to joining Enable Dental, Susan held the position of Vice President Market Operations at Dispatch Health, a unicorn, tech-enabled start-up, mobile acute care services company. There, Susan was responsible for the design and oversite of the market and clinical operations of a 500- person team growing the Eastern Division from two markets in 2019 to 23 markets by the end of 2021- assisting the company to achieve half a million patient in-home visits with outstanding patient satisfaction scores, the recognition by employees as “A Great Place to Work” and significant growth in numbers of healthcare partnerships, development of marketing and operational innovations, and program and operational efficiencies.
Prior to Dispatch Health, Susan worked in operations with several start-up companies focused on end of life wishes and palliative care, children’s medical education videos production, and a population health data analytics company before launching her company Stone Health Innovations, a chronic care management and care coordination services company. In the role of President and Clinical Officer at Stone Health, she built the technology, programmatic content, and implemented preventative services and social determinants of health collection programs for Medicare populations. Susan’s career has included Regional Vice President and Executive Director roles across two managed care companies, AmeriChoice and HeatlhNet, and a large clinically integrated network where she developed a post-acute care program for a large regional Medicare, Medicaid and Commercial population. She was responsible for medical management, cost containment, URAC and NCQA implementations and the launch and administration of the Medicare Shared Savings Program. Her early career included care management and disease management in community and large hospital settings, national account management with an innovative start- up, disease management company, CorSolutions, and home health and infusion sales with Gentiva Health Services.
Susan was awarded her Master of Business Administration degree from University of Scranton in Pennsylvania, a Bachelor of Organizational Leadership degree from Quinnipiac University in Connecticut and studied biological sciences and is a Registered Nurse with current licenses in numerous states.